Shipping and Delivery Policy
Effective Date: 15 October 2026
- Delivery Areas
Finance with Gary offers courier delivery to supported destinations throughout South Africa.
International delivery is not currently offered as a standard service but may be considered upon request.
- Order Processing
Orders are processed once payment has been successfully received and confirmed.
We aim to prepare and dispatch orders within 1–3 business days, subject to product availability.
Orders placed over weekends or public holidays will ordinarily be processed on the next business day.
- Delivery Timeframes
Estimated delivery times depend on the delivery destination, courier availability and prevailing logistical conditions.
Customers will be provided with estimated delivery information during checkout or following order confirmation.
Delivery times are estimates and may be affected by circumstances outside our reasonable control.
- Shipping Charges
Shipping costs are calculated according to the delivery destination, parcel dimensions, weight and applicable courier rates.
All shipping charges will be communicated before the customer completes payment.
- Collection of Orders
Customers may elect to collect their purchases by prior arrangement from:
Unit Number 11 – Excell Boskruin Business Park, 3 Bosbok Avenue 2169
Randpark Ridge
Johannesburg, Gauteng
South Africa
Collection arrangements must be confirmed in advance.
Customers will be notified when their orders are ready for collection.
- Order Tracking
Where tracking is available, customers will receive courier tracking information once their orders have been dispatched.
- Incorrect Delivery Details
Customers are responsible for providing accurate delivery addresses and contact information.
Where incorrect information supplied by the customer results in additional courier charges, these may be payable by the customer, subject to applicable law.
- Damaged or Missing Deliveries
Customers are encouraged to inspect their parcels upon receipt.
If a product arrives damaged, is incorrect or is missing from the order, customers should contact Gary Foster via [email protected] or 0082 446 8978 as soon as reasonably possible.
We will investigate the matter and arrange an appropriate remedy in accordance with applicable consumer legislation.
- Delivery Delays
Should significant delivery delays arise, we will endeavour to communicate with affected customers and provide updated information.
Customers retain their statutory rights concerning delayed or failed delivery.
- Contact Information
For shipping enquiries:
Finance with Gary
Email: [email protected]
Collection location: Boskruin Business Park, Randpark Ridge, Johannesburg.